University of Heidelberg
BIOQUANT

News

BioQuant IT Service

The BioQuant IT-Team provides a variety of services for the administrative and scientific user groups to effectively support their work.

The IT-Team procures, configures and maintains a high-performance, cost effective, secure and reliable IT Infrastructure at BioQuant while ensuring cost-effectiveness and compliance with relevant legislation. In addition, the IT-Team provides effective and friendly support to all users, whatever the standard platform used. The work of the IT department is organized in 4 main parts:

  1. Service Desk. Provides technical assistance to BioQuant users.
  2. Infrastructure. Desktop, laptops and server, storage, backup, security, stock, asset management
  3. Network and Communication. Security, Network design, implementation & operation, Telephone and VC equipment and services
  4. Web. Web Content Management, Web Infrastructure
  5. All the rest you don't find here ;-)

In other words, we are the people that

  • Provision, configure and maintain your computer systems
  • Design and install your networks
  • Deploy new software applications to your application servers
  • Ensure that your email, calendar and all other applications work
  • Project management for system related projects
  • Monitor performance of your networks
  • Procure new hardware and software
  • Maintain disk images for new installs
  • Check for security breaches and poor data management
  • Supervise and train others in the organization
  • Ensure security for internet connectivity

The following IT services are available

Equipment
Information about printer, scanner and beamer usage
Terminplaner/Scheduler DFN
Terminplaner/Scheduler DFN
CUPS Printing Service
CUPS Printing Service
Local Time (MEZ)
Contact: E-Mail (Last update: 18/10/2021)